• Yes,  all of our products are resourced from reputable distributors, wholesalers, and retailers. 100% Authenticity Guaranteed. Selling unauthentic products will only hurt a brand.

• Most if not all orders are processed same day to 3 business days (usually 1 business day processing time).Tracking numbers are provided for every order via USPS and will be sent to your email. We cannot ship on Sunday's and on national holidays as USPS does not operate during those days.

• Our prices are affordable because we operate fully online, which allows us to significantly reduce costs compared to traditional businesses. Even though our prices are low, we don’t compromise on the quality of our products or services.

• Yes all decanted bottles will come labeled with the name of the fragrance. You can always remove them if needed.

• Yes, you can use sources like PayPal Pay in 4, Apple Pay Later, Shop Pay Installments, and other financial services that are offered by your bank/card provider.

• Any orders $35+ are eligible for free shipping (automatically applied at checkout) unless otherwise stated.

• If it has been more than 2 business days and tracking still hasn't updated, it's more than likely that we've already shipped out your items and that USPS just forgot to do its initial scan (frustrating we know). It will update once it's close to the state that you live in (usually 1-2 days before the expected delivery date). Rest assured, if it still doesn't update after the expected delivery date, we will contact you for the next steps.

• We are unfortunately not a scam site. We give you the option to purchase orders using PayPal or Shop Pay if you need additional buyer protection and we can pretty much guarantee that you will receive your goods (unless USPS loses it or something like that).

• You can email us at contact@fortiergermane.com or use the contact page and someone from our team should get back to you within 48 hours.